at888 Terms & Conditions

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and at888 ("at888", "we", "us", "the Platform"). at888 operates as an internationally licensed online gaming and sports betting platform, offering casino games, live dealer tables, slot titles, fishing games, and sports betting markets to eligible players.

at888 is accessible at at888.bio and through any associated mobile applications or mirror domains operated by at888. These Terms apply to all products and services available on or through the at888 platform, including but not limited to cricket betting, PSL wagering, slot games, Ezugi Live dealer tables, Treasure Boat Fishing, and all bonus and promotional programmes offered to Pakistani players.

at888 holds an internationally recognised gaming licence, and all operations are conducted in compliance with the conditions of that licence. These Terms are supplemented by our Privacy Policy and Responsible Gaming Policy, both of which form an integral part of this Agreement.

To register and use the at888 platform, you must meet all of the following eligibility requirements at all times:

• You must be at least 21 years of age. at888 is strictly an adults-only platform and does not permit access to any person under the age of 21, regardless of jurisdiction.
• You must be legally permitted to participate in online gambling activities under the laws applicable to your jurisdiction. It is your sole responsibility to verify whether online gaming is lawful in your location before registering.
• You must not be acting on behalf of any third party. Registration and gameplay must be for your own personal account only.
• You must not be a current or former employee of at888, or an immediate family member of any at888 employee, unless at888 has granted written exemption.
• You must not have been previously excluded or banned from the at888 platform for any reason.
• You must have the legal capacity to enter into a binding agreement under applicable law.

To access real-money gaming on at888, you are required to create a registered player account. The following conditions apply to the registration and maintenance of your at888 account:

• One Account Per Player: Each individual is entitled to hold only one at888 account. Creating or operating multiple accounts is strictly prohibited and constitutes a material breach of these Terms.
• Accurate Information: You must provide truthful, accurate, and complete information during registration, including your full legal name, date of birth, residential address, and valid contact details. Providing false or misleading information is grounds for immediate account termination.
• Account Security: You are solely responsible for maintaining the confidentiality of your login credentials. at888 will not be held liable for any losses arising from unauthorised access to your account resulting from your failure to protect your login details.
• Notification of Compromise: If you suspect that your account has been accessed without your authorisation, you must notify at888 support immediately via live chat so that appropriate security measures can be taken.
• Non-Transferability: at888 accounts are personal and non-transferable. You may not sell, transfer, or assign your account or any account credits to another party.

at888 reserves the right to refuse registration to any applicant at its sole discretion, without being required to provide a reason for such refusal.

at888 supports Pakistani Rupee (PKR) transactions via a range of local payment methods, including JazzCash, EasyPaisa, HBL, UBL, Allied Bank, Meezan Bank, SadaPay, and USDT TRC20. The following terms govern all financial transactions on the platform:

Deposits

• All deposits must be made using a payment method registered in your own name. at888 does not accept deposits from third-party payment sources.
• Minimum and maximum deposit limits apply and are displayed within the at888 cashier at the time of transaction.
• at888 does not charge fees on standard PKR deposits, however your payment provider may apply their own transaction charges.
• Deposits made in error cannot be reversed once they have been credited to your at888 balance. Contact support immediately if you believe an error has occurred.

Withdrawals

• Withdrawals will only be processed to a payment method that has been verified as belonging to the registered account holder.
• at888 aims to process PKR withdrawal requests within the same business day, subject to verification status and volume of requests at the time.
• at888 reserves the right to request additional KYC documentation before processing any withdrawal of any amount, at its sole discretion.
• Withdrawals of bonus funds are not permitted until all applicable wagering requirements have been fully satisfied.
• at888 reserves the right to void any withdrawal and close an account if it has reasonable grounds to suspect fraudulent activity, money laundering, or a breach of these Terms.

at888 offers various promotional bonuses to eligible players, including welcome bonuses, deposit match offers, free spins, and cricket betting cashback promotions. All bonuses are subject to the following general terms:

• Wagering Requirements: Bonus funds are subject to wagering requirements ("playthrough conditions") that must be met before any associated winnings can be withdrawn. The specific wagering multiplier applicable to each bonus is stated in the promotion's individual terms.
• Eligibility: Bonuses are available to eligible registered players only. at888 reserves the right to determine eligibility at its discretion. Players who have self-excluded or set deposit limits may be excluded from certain promotions.
• One Bonus at a Time: Unless the specific bonus terms state otherwise, only one bonus offer may be active on a player account at any given time.
• Abuse Prevention: at888 actively monitors bonus usage patterns. Any player found to be abusing bonus offers — including through low-risk hedging strategies, multi-accounting, or structured play designed solely to extract bonus value — will have their bonus voided and may have their account suspended.
• Expiry: Bonuses that are not claimed or activated within the specified validity period will expire automatically and cannot be reinstated.
• Modification and Withdrawal: at888 reserves the right to modify the terms of, withdraw, or cancel any promotion at any time. Players who have already accepted and begun using a bonus in good faith will be subject to the terms applicable at the time of acceptance.

The following general rules govern all wagering activity on the at888 platform across sports betting, live casino, slot games, and all other gaming products:

• All bets and wagers placed on at888 are final once confirmed. at888 does not accept cancellation requests for bets that have been accepted by the system, except in cases of a demonstrable technical error on at888's part.
• at888 reserves the right to void any bet placed on a market that has been incorrectly priced due to a manifest error ("palpable error"). In such cases, the stake will be returned to the player's account balance.
• Cricket betting markets — including PSL, international Test matches, ODIs, and T20Is — are governed by the sporting rules of the relevant governing body, as well as the specific settlement rules defined within the at888 sportsbook at the time of market listing.
• at888 random-number generator (RNG) powered games are certified for fairness by independent third-party testing agencies. RNG results are final and cannot be disputed on the basis of perceived unfairness.
• In the event of a live connection interruption during a live dealer game session, at888 will attempt to resolve the round using the available game log data. Where a definitive outcome cannot be established, the round will be voided and the stake returned.
• at888 reserves the right to limit maximum bet amounts, maximum payout amounts, or restrict market access for any player at any time, without the requirement to provide a reason.

The following activities are expressly prohibited on the at888 platform. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of balances, and, where applicable, reporting to the relevant authorities:

• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the at888 platform in place of genuine human gameplay.
• Exploiting software bugs, glitches, or errors to generate winnings. Any winnings obtained through exploitation of a technical error are void and will not be paid out.
• Engaging in any form of collusion with other players, whether on poker tables, live games, or any other multiplayer format available on at888.
• Using at888 for any money laundering purpose, including structuring deposits to avoid transaction reporting thresholds.
• Placing bets on at888 markets in which you have access to inside information not available to the general public (e.g., knowledge of match-fixing arrangements).
• Creating multiple accounts to claim welcome bonuses or any other promotion more than once.
• Engaging in any conduct that at888 reasonably believes to constitute fraud, deception, or misrepresentation.

at888 is committed to providing a safe, fair, and responsible gaming environment. at888 is strictly a platform for players aged 21 and above. The following responsible gaming provisions form part of these Terms:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits through their account settings. Limits take effect immediately when reduced and after a 24-hour cooling-off period when increased.
• Session Time Reminders: Players may configure session duration notifications that alert them to the amount of time spent on the platform during a given session.
• Loss Limits: Players may define a maximum loss threshold over a specified time period, after which further wagering will be suspended until the limit resets.
• Self-Exclusion: Any player may request voluntary self-exclusion from at888 at any time by contacting our 24/7 support team via live chat. Self-exclusion is available for periods of 30 days, 90 days, 6 months, 1 year, or permanently. During self-exclusion, the player's account will be suspended and bonus communications will cease.
• Reality Checks: at888 provides optional reality check reminders at intervals chosen by the player, to encourage reflection on gaming activity and spend.

at888 encourages all players to gamble responsibly. If you feel that your gaming activity is becoming problematic, please make use of the tools above or visit our dedicated Responsible Gaming page for additional guidance and support resources.

All content on the at888 platform — including but not limited to software, game engines, logos, trademarks, graphics, interface designs, promotional materials, and written content — is the exclusive intellectual property of at888 or its licensed third-party content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the at888 platform solely for your personal entertainment purposes in accordance with these Terms.

You must not:

• Copy, reproduce, distribute, publish, or create derivative works from any at888 content without prior written authorisation from at888.
• Reverse-engineer, decompile, or attempt to extract the source code of any at888 software or application.
• Use the at888 name, logo, or brand identity in any manner that could cause confusion, imply endorsement, or damage the at888 brand reputation.

Any unauthorised use of at888 intellectual property will result in immediate termination of your account and may give rise to civil or criminal liability under applicable law.

To the fullest extent permitted by applicable law, at888 shall not be liable for:

• Any loss of profits, revenue, data, or business opportunity arising from your use of or inability to access the at888 platform.
• Losses arising from delays, interruptions, or errors in the at888 platform caused by circumstances outside at888's reasonable control, including telecommunications failures, internet service outages, or force majeure events.
• Losses resulting from your reliance on information, odds, or statistics displayed on the at888 platform, which are provided for informational purposes only and are subject to change without notice.
• Any unauthorised access to your account resulting from your failure to safeguard your login credentials.
• Indirect, incidental, special, consequential, or punitive damages of any kind, whether based in contract, tort, or otherwise.

at888's total aggregate liability to any player in connection with these Terms shall not exceed the total amount deposited by that player into their at888 account during the 30-day period immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit at888's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable law.

at888 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering on at888, you consent to the collection and processing of your personal data as described in the Privacy Policy.

at888 implements industry-standard SSL encryption and security protocols to protect all player data transmitted through the platform. Your payment details are never stored in plaintext on at888 servers. All payment processing is handled through certified payment service providers.

at888 will not sell, rent, or share your personal data with unaffiliated third parties for their own marketing purposes. Data may be shared with regulatory authorities, licensed payment processors, and fraud prevention agencies as required by our operating licence obligations.

at888 may suspend or permanently terminate your account at any time and without prior notice if:

• You are found to have breached any provision of these Terms.
• at888 has reasonable grounds to suspect fraud, money laundering, or any other illegal activity involving your account.
• You have provided false or inaccurate registration information.
• Your account has been inactive for a period of 12 consecutive months, in which case at888 will provide notice before closure and return any verified real-money balance to you via your registered payment method.
• at888 is required to do so by its licensing authority or any applicable regulatory body.

You may also close your at888 account voluntarily at any time by contacting our support team via live chat. Prior to account closure, all pending withdrawal requests will be processed subject to standard verification procedures, and any outstanding bonus balances that do not meet wagering requirements will be forfeited.

If you have a complaint or dispute regarding any aspect of the at888 platform or these Terms, you should follow the procedure outlined below:

1. First Contact: Contact the at888 support team via live chat, available 24/7 on the platform. Provide a clear description of the issue, your account username, and any relevant transaction or game round IDs. Our support team will aim to resolve straightforward matters immediately or within 24 hours.
2. Formal Complaint: If the matter is not resolved to your satisfaction at first contact, you may escalate by submitting a formal written complaint to our support email address. at888 will investigate and respond within 10 business days of receipt.
3. Regulatory Escalation: If at888's response to your formal complaint does not resolve the matter satisfactorily, you have the right to escalate the dispute to the relevant gaming regulatory authority under whose licence at888 operates. at888 will cooperate fully with any such regulatory review.

Players agree to use the dispute resolution procedure outlined above before pursuing any other legal remedy. This Agreement shall be governed by the laws of the jurisdiction in which at888 holds its operating licence, and any legal proceedings shall be conducted in the competent courts of that jurisdiction.

at888 reserves the right to amend these Terms and Conditions at any time. Amendments may be made for a number of reasons, including but not limited to changes in applicable law or regulation, updates to platform features and services, changes to payment processing arrangements, or refinements to bonus and promotional policies.

When material changes are made to these Terms, at888 will notify registered players via email to their registered address, or via a prominent notice on the at888 platform, at least 7 days prior to the changes taking effect, except where an immediate change is required by law or regulation.

Your continued use of the at888 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must immediately cease using the at888 platform and contact support to close your account.

If you have any questions, concerns, or requests relating to these Terms and Conditions, you may reach the at888 support team through the following channels:

• Live Chat: Available 24/7 directly through the at888 platform. Our Urdu-speaking and English-speaking agents are on hand around the clock to assist Pakistani players.
• Email: [email protected] — we aim to respond to all email enquiries within one business day.

at888 is committed to providing clear, prompt, and respectful support to all registered players. Whether you are based in Karachi, Lahore, Islamabad, Faisalabad, or anywhere else across Pakistan, our team is here to help.