Responsible Gaming Policy

Play Smart.
Play Responsibly with at888.

at888 believes that gaming should always be a source of entertainment — never a source of stress or financial harm. Our responsible gaming framework is built specifically for Pakistani players, with practical tools that help you stay in control at every step.

Strictly for players aged 21+ only
Age Verification
21+ Strictly Enforced
Self-Exclusion Options
7 Days to Permanent
Deposit Limits
Daily / Weekly / Monthly
Support Available
24/7 Live Chat

at888's Promise to Responsible Play

at888 is Pakistan's leading online casino and sports betting platform, and with that position comes a genuine responsibility toward our community. We understand that the thrill of PSL cricket betting, live dealer tables, and premium slot games can be deeply entertaining — but we also know that for some players, gaming can become a challenge. That is why responsible gaming is not a footnote in our policy document; it is a core pillar of how we operate.

Every player who registers with at888 agrees to our responsible gaming principles from day one. Our platform strictly enforces the 21+ age requirement across all game categories — from cricket betting and slot games to Ezugi Live tables and Treasure Boat Fishing. We do not accept accounts from minors, and we actively verify player ages during the registration process. If you believe an underage individual has accessed the platform, please contact our support team immediately at [email protected].

We operate under an internationally recognised gaming licence, which mandates that we maintain responsible gaming safeguards at all times. Our tools are built to give you genuine control — not just checkboxes that look good on a policy page. Whether you are in Karachi, Lahore, Islamabad, or Faisalabad, you deserve a gaming environment that respects your wellbeing and your wallet.

Responsible gaming at at888 means you can set hard limits on your deposits, take meaningful breaks through our session time-out feature, or completely exclude yourself from the platform for a period of your choosing. These tools are available directly in your account dashboard, and our 24/7 support team is always ready to assist you in activating any of them — no questions asked, no waiting period beyond what you choose.

We also encourage all players to treat gaming funds as entertainment expenses, separate from household budgets. Never chase losses, never gamble with money set aside for rent, groceries, or family needs. If gaming ever stops feeling like fun, that is the signal to step back — and at888's tools make that step as easy as possible.

Built-In Player Protection Tools

at888 gives every player a full suite of responsible gaming controls — accessible any time, directly from your account.

Deposit Limits

Set a hard cap on how much PKR you can deposit in a given day, week, or month. Once your limit is reached, no further deposits are accepted until the period resets. You can lower your limit instantly; raising it requires a 24-hour cooling-off period so the decision is never impulsive.

Session Time Limits

Decide in advance how long each gaming session can last. Whether it is 30 minutes or 3 hours, at888 will notify you when you are approaching your chosen limit and will end the session when the time is up — keeping your gaming routine healthy and predictable.

Reality Check Reminders

Enable periodic pop-up reminders during gameplay that show you how long you have been playing and your net result for the session. These gentle nudges help you stay aware of time and spending — especially useful during long PSL match betting sessions.

Self-Exclusion

If you feel you need a break, at888's self-exclusion tool lets you block access to your account for a defined period — from 7 days up to a permanent exclusion. During this time, you cannot log in, deposit, or place bets. This is the most powerful protection tool available on the platform.

Loss Limits

Set a maximum loss threshold for daily, weekly, or monthly play. Once you hit your loss limit, at888 automatically suspends betting activity for the remainder of that period. This tool is especially helpful for managing sports betting budgets during big cricket tournaments.

Game Category Blocks

Prefer slot games but find live tables too tempting? You can selectively block specific game categories — slots, live casino, cricket betting, or fishing games — without excluding yourself from the entire platform. Customise your at888 experience to match your personal boundaries.

Warning Signs of Problem Gambling

Recognising these patterns early is the first step toward regaining control. If several of these apply to you, please reach out to our support team or use one of our self-help tools today.

Take a Break — On Your Terms

The at888 self-exclusion programme is one of the most important responsible gaming tools we offer. When you activate self-exclusion, your account is immediately suspended — you cannot log in, deposit funds, claim bonuses, or place any bets on cricket, slots, live casino, or any other game category. All pending withdrawal requests are processed normally and paid out during the exclusion period.

To activate self-exclusion, go to your account settings and select the "Responsible Gaming" tab. Choose your exclusion period below, confirm your identity, and the restriction takes effect immediately. To request a permanent exclusion, please contact our support team directly at [email protected].

Important: at888 will not send you any promotional emails, bonus offers, or marketing materials during your self-exclusion period. If you receive any communication from us during this time, please report it to our support team immediately so we can investigate and resolve it.

7 Days Short Break
1 Month Monthly Break
3 Months Extended Break
6 Months Long Break
1 Year Annual Break
Permanent

Limit Summary

A quick reference for the financial control tools available on your at888 account — all manageable from the Responsible Gaming tab in your settings.

Limit Type Period Minimum (PKR) Takes Effect Status
Deposit Limit Daily Rs 500 Immediately Available
Deposit Limit Weekly Rs 1,000 Immediately Available
Deposit Limit Monthly Rs 2,500 Immediately Available
Loss Limit Daily Rs 500 Immediately Available
Loss Limit Weekly Rs 1,000 Immediately Available
Session Time Limit Per Session 30 minutes Immediately Available
Self-Exclusion 7 Days – Permanent Immediately Available

You Are Not Alone

If you or someone you know is struggling with gambling-related issues, these resources and our own support channels are here to help — confidentially and without judgement.

at888 Support Team

Our Urdu-speaking support agents are available 24/7 via live chat on the platform. Contact us any time to activate a limit, request self-exclusion, or just talk through your options.

Email Support

For responsible gaming requests, account restrictions, or self-exclusion activation, you can reach our dedicated team at [email protected]. We respond within 2 hours.

International Resources

Our gaming licence holder maintains a network of international responsible gaming organisations. These bodies offer free, confidential counselling and self-help programmes for players and their families.

Family Support

If a family member's gambling is causing concern in your household — whether in Lahore, Karachi, or anywhere across Pakistan — our support team can provide guidance on how to seek help together.

Self-Assessment Tools

Take a quick self-assessment quiz available in your at888 account dashboard. It helps you reflect on your gaming habits honestly and suggests which responsible gaming tools might be most helpful for your situation.

Account Verification & Parental Controls

at888 enforces strict KYC verification to prevent underage access. If your device is shared with minors, we strongly recommend activating device-level parental control software alongside your at888 account protections.

Ready to Play Responsibly with at888?

Join thousands of Pakistani players who enjoy cricket betting, live casino, and premium slot games on at888 — with full confidence in our responsible gaming tools. Set your limits, play within your means, and enjoy the game.

Strictly for players aged 21 and above. Please gamble responsibly. If you need help, contact us at [email protected].